Privacy policy

Privacy Policy

Welcome to Find Wher! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our platform.

1. Who We Are

Find Wher is a multi-vendor e-commerce marketplace operating in the UAE. We provide a platform for users to browse, buy, and sell products online.

2. What Information We Collect

We may collect the following types of data:

  • Account Information: Name, email, phone number, address, and password.
  • Transaction Details: Purchase history, payment information, and order preferences.
  • Device & Usage Data: IP address, browser type, and browsing activity on our platform.
  • User Content: Reviews, comments, and communication with customer support.
  • Cookies & Tracking Technologies: Information collected via cookies, web beacons, and similar tools.

3. How We Use Your Information

We use your personal data to:

  • Provide and improve our services.
  • Process transactions and fulfill orders.
  • Communicate with you about your account, promotions, and updates.
  • Ensure security, prevent fraud, and comply with legal obligations.
  • Personalize your shopping experience based on your preferences.

4. How We Share Your Information

We may share your data with:

  • Service Providers: Payment processors, delivery partners, and technical support providers.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In case of a merger, sale, or acquisition of Find Wher.
  • Marketing & Advertising Partners: For relevant promotions (with your consent where required).

5. Your Choices & Rights

You have the right to:

  • Access, update, or delete your account information.
  • Opt out of marketing emails.
  • Manage cookies through your browser settings.
  • Request information about how we process your data.

6. Data Security & Retention

We implement security measures like encryption and secure servers to protect your data. We retain your personal information only as long as necessary for legal and business purposes.

7. Children’s Privacy

Find Wher is not intended for users under 18. If we discover that a minor has provided personal data, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes occur, we will notify you via email or platform notifications.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: support@findwher.com

Thank you for trusting Find Wher!